Responsible Gaming

Responsible gaming at bet-90-united-kingdom is about enjoying gambling as a form of entertainment while keeping full control over your time, money and decisions. This page explains the tools, support options and safeguards available to you when using be90t.com, and how we work to reduce the risk of gambling harm. If you are worried about your play - now or in future - our team and independent support organisations are available to help you take practical, confidential steps at any time.

Risk Awareness

Most customers use be90t.com for entertainment and stay within their means. However, gambling can create risks if it starts to affect your finances, relationships, work or health. Understanding the early warning signs makes it easier to act quickly and avoid serious harm.

Possible Signs of Gambling Harm

• Increasing time and money spent: You gamble more often, for longer sessions, or with higher stakes than you planned, especially in 2025 compared with previous years.
• Chasing losses: You return to bet-90-united-kingdom specifically to "win back" money you have lost, or raise your stakes after losses.
• Preoccupation with gambling: You frequently think about gambling outside play, plan your next session at be90t.com, or feel restless when you cannot log in.
• Financial pressure: You borrow money to gamble, use funds needed for bills or essentials, hide transactions, or experience increasing debts.
• Emotional changes: You feel guilt, anxiety, irritability or low mood linked to your gambling; arguments about gambling increase with family or friends.
• Impact on daily life: You miss work, studies, social events or family obligations to gamble, or lie about how often or how much you play.

Quick Self-Assessment Check

Ask yourself the following questions honestly. If you answer "yes" to several, please consider using our tools and seeking professional support.

• Do I often gamble longer than I intended when I log into be90t.com?
• Have I tried to win back money I previously lost by increasing my stakes?
• Have I ever used money meant for rent, bills or essentials to gamble?
• Do I hide or minimise my gambling activity from people close to me?
• Do I feel irritable, anxious or upset when I cannot gamble?
• Have other people expressed concern about my gambling behaviour?

If you are unsure, it is safer to act early. You can set stricter limits, take a Time-Out, request self-exclusion, or contact independent support in the UK for a professional assessment.

Limits & Tools

bet-90-united-kingdom provides a range of responsible gaming tools on be90t.com so that you can control how much time and money you spend. These tools are available to all UK customers and can be adjusted as your circumstances change.

Deposit Limits (Daily, Weekly, Monthly)

You can set financial limits to control how much you deposit within a chosen period. Once a limit is reached, further deposits will be blocked until the period ends.

1. Access your account: Log in to be90t.com and open the "My Account" menu.
2. Go to Responsible Gaming: Select "Responsible Gaming" and then "Deposit Limits".
3. Select your period: Choose a Daily, Weekly or Monthly limit (for example, £20 per day, £100 per week, or £250 per month in 2025).
4. Enter the amount: Type the maximum total amount you are prepared to deposit for the selected period and confirm.
5. Confirm and apply: Review the summary and click "Save" or "Confirm". We will send an on-site confirmation and, where appropriate, an email.

Any request to lower your deposit limit takes effect immediately. Any request to increase or remove a limit is subject to a cooling-off period and further checks; we may decline or delay increases if we identify a risk of harm, in line with UK Gambling Commission ("UKGC") expectations as at 2025.

Time Limits and Session Controls

To help you manage how long you play during each visit, you can set reminders and session limits.

• Session reminders: Within the "Responsible Gaming" area of your account, select "Session Reminder" and choose how often you want a pop-up (e.g. every 30, 45 or 60 minutes). The reminder will show how long you have been playing and your net result for the session.
• Session time limits: Where available, you can set a maximum session duration (for example, 60 or 120 minutes). Once reached, you will be logged out and must wait before starting a new session.

These tools are designed to encourage regular breaks and to help you stay aware of time and spend while using bet-90-united-kingdom.

Short-Term Breaks (Time-Out)

If you need a short pause from gambling, you can activate a Time-Out directly through your account.

1. Navigate to Time-Out: Log in to be90t.com, go to "My Account" > "Responsible Gaming" > "Time-Out".
2. Choose a duration: Select a break period, for example 24 hours, 48 hours or 72 hours. Longer Time-Outs (up to several weeks) may also be available.
3. Confirm your decision: Read the information about what Time-Out means, tick the confirmation box and click "Activate Time-Out".
4. Effect of Time-Out: You will not be able to deposit or place bets during this period. You may still be able to log in only to view your account or request withdrawals, depending on system configuration and regulatory requirements.

A Time-Out is reversible only after the selected period ends; we will not shorten or cancel a Time-Out early. For longer breaks (six months or more) you should use the self-exclusion options described below, including UK-wide self-exclusion via GAMSTOP.

Self-Exclusion

Self-exclusion is a stronger, long-term measure for customers who feel at risk of, or are already experiencing, gambling harm. It prevents access to bet-90-united-kingdom for a minimum of six months and can be extended up to a lifetime ban.

Self-Excluding from bet-90-united-kingdom

1. Locate the self-exclusion option: Log in to be90t.com, open "My Account" and select "Responsible Gaming". Choose "Self-Exclusion".
2. Choose the exclusion period: Select the duration that reflects your needs, for example 6 months, 1 year, 5 years or lifetime. In line with UKGC guidance, the minimum period is 6 months.
3. Read the key consequences: Carefully review the description of what self-exclusion involves, including loss of access to your account for betting and the need to complete self-exclusion on all gambling accounts you hold.
4. Confirm your choice: Tick the confirmation box indicating that you have understood the terms and click "Confirm Self-Exclusion". We may ask you to confirm again via email or SMS.
5. Account status: Once the self-exclusion is activated, we will close your access for gambling for the selected period and mark your account accordingly across our systems.

Consequences of Self-Exclusion

• No gambling access: You will not be able to deposit or place bets on bet-90-united-kingdom via be90t.com during your self-exclusion period.
• Login and withdrawals: You may be prevented from logging in entirely. If you still have a positive balance, please contact our support team to request withdrawal; we will process eligible withdrawals in line with our Terms and Conditions and UKGC rules.
• Marketing and promotions: We will take reasonable steps to stop sending you marketing communications related to gambling once self-exclusion is in place.
• No early re-opening: We will not cancel or reduce your self-exclusion before the agreed period ends. For non-lifetime exclusions, if you wish to reopen your account after the period expires, you must contact us and pass additional checks; a cooling-off period will apply before any reactivation.
• Multiple accounts: You must not create new accounts or attempt to bypass self-exclusion. If we detect such activity, we will close those accounts and may retain deposits in accordance with our regulatory obligations.

UK-Wide Self-Exclusion (GAMSTOP) and Other Schemes

• GAMSTOP (United Kingdom): UK customers are strongly encouraged to register with GAMSTOP (gamstop.co.uk). GAMSTOP is a free national self-exclusion scheme that prevents you from using online gambling websites and apps run by companies licensed by the UKGC, including bet-90-united-kingdom, for the exclusion period you select.
• Other jurisdictions: For play outside the UK on platforms operated under other licences, national self-exclusion schemes may exist (for example, the Spanish self-exclusion register managed by the RGIAJ). If you reside or gamble under another jurisdiction, please consult the relevant regulator's website.

Self-exclusion works best when combined with blocking software and professional support, as described in the next section.

Support Resources

If you are worried about your gambling, or about someone close to you, a range of confidential, professional services is available. These organisations operate independently from bet-90-united-kingdom and ProgressPlay Limited, and can provide advice, counselling and crisis support in 2025 and beyond.

Local Support for Players in the UK

• National Gambling Helpline (GamCare): Freephone 0808 8020 133, 24 hours a day, 7 days a week. Live chat and additional resources are available at gamcare.org.uk. Support is confidential and primarily in English.
• NHS Gambling Services: The National Health Service offers specialist gambling treatment clinics across Great Britain. Information and self-referral options are available via the NHS website by searching for "NHS gambling support".
• Samaritans (emotional support): Call 116 123 free in the UK or visit samaritans.org for 24/7 confidential emotional support if gambling is affecting your mental health or if you feel in distress.

International Support Organisations

National and Cross-Jurisdictional Self-Exclusion Schemes

• United Kingdom - GAMSTOP: Register at gamstop.co.uk to block access to online gambling operators licensed by the UKGC, including be90t.com. You can select exclusion periods from 6 months up to 5 years; these can be renewed when they expire.
• Spain - RGIAJ: Residents covered by Spanish regulation can register with the official self-exclusion system managed by the Registro General de Interdicciones de Acceso al Juego (RGIAJ) to prevent access to licensed gambling operators in Spain.

Blocking Software and Device Controls

• Gamban: A paid application that blocks access to gambling websites and apps on your devices. See gamban.com for details.
• BetBlocker: A free tool that can block access to a wide range of gambling sites and apps. See betblocker.org.
• Other tools: You may also consider parental control and website-blocking software, browser plug-ins, and app store restrictions to limit access to gambling content.

Using blocking tools together with self-exclusion and support from professionals significantly improves your chances of regaining control over gambling behaviour.

Family and Friends Support

• GamCare - support for affected others: Resources and forums for family members, partners and friends are available at gamcare.org.uk.
• Gamblers Anonymous / Gam-Anon: Gam-Anon provides support groups for people affected by someone else's gambling, accessible via gamblersanonymous.org.
• Confidentiality: All the organisations listed above are independent and treat your contact in confidence, within the limits of their safeguarding duties.

Help for Family

Gambling problems affect not only the person who plays but also their family, friends and colleagues. If you are worried about someone who uses bet-90-united-kingdom or any other gambling service, it is important to seek support for yourself and to encourage them to get help.

How to Start the Conversation

• Choose the right moment: Talk when both of you are calm and not in the middle of a crisis or immediately after gambling losses.
• Focus on concern, not blame: Use "I" statements such as "I am worried about how much time you spend on gambling" rather than accusations.
• Use specific examples: Gently mention concrete changes you have noticed (missed events, financial difficulties, mood changes) instead of general criticism.
• Stay supportive: Emphasise that gambling problems are recognised health issues and that effective treatment and support are available.

Support Resources for Families and Friends

• GamCare forums and chatrooms: Online communities and live chat where affected others can share experiences and receive guidance (see gamcare.org.uk).
• Gam-Anon groups: Support groups dedicated to family and friends of people with gambling problems; meeting information is available through gamblersanonymous.org.
• General mental health support: Your GP, local NHS talking therapies and helplines such as Samaritans (116 123) can also provide confidential support if you feel overwhelmed.

Recommended Next Steps

• Encourage professional assessment: Suggest that the person contacts the National Gambling Helpline or a therapist experienced in gambling-related harm.
• Protect household finances: Where appropriate, consider practical measures such as separate bank accounts, budgeting help or financial advice.
• Look after yourself: Set boundaries about what you can and cannot do, seek your own counselling if needed, and remember that you are not responsible for another adult's behaviour.

Operator's Commitment

bet-90-united-kingdom is offered to customers in Great Britain via be90t.com on a platform operated by ProgressPlay Limited, which holds a remote operating licence from the UK Gambling Commission (account number 39335) and a B2C licence from the Malta Gaming Authority (MGA/B2C/231/2012) for non-UK activities. In line with UKGC requirements as at 2025, we take social responsibility and player protection seriously and apply a range of internal controls to identify and reduce gambling-related harm.

Internal Risk Checks and Behaviour Monitoring

• Data-driven monitoring: We monitor patterns such as increased deposit frequency, high or escalating stakes, extended playing sessions, repeated failed deposits, and signs of chasing losses across be90t.com.
• Affordability and vulnerability indicators: We may review information such as your deposit levels, payment methods and communication with us for indicators that gambling might be unaffordable or that you may be in a vulnerable situation.
• Automated flags and manual review: Our systems generate risk alerts which are reviewed by trained staff; where risks are identified we may intervene, set limits, or request further information.
• Continuous improvement: ProgressPlay Limited has strengthened its social responsibility and anti-money laundering controls, including in response to regulatory findings and a settlement with the UKGC in 2022, and continues to refine its processes through 2025.

When and How We May Contact You

• Early-stage contact: If we identify patterns suggesting potential harm, we may contact you by on-site messages, email, SMS or phone to provide information about safer gambling and available tools (limits, Time-Out, self-exclusion and GAMSTOP).
• Stronger interventions: Where risk indicators are higher, we may apply or propose limits (for example, restricting deposits), require a cooling-off period, or suspend your account while we carry out checks.
• Requests for information: In some cases we may ask you to provide additional information (for example, evidence of affordability) before allowing further gambling activity, in line with regulatory requirements.
• Customer choice and rights: Our interventions are designed to protect you and comply with UK regulations. You remain entitled to raise concerns or complaints, including through our internal complaints procedure and, if unresolved, through the Independent Betting Adjudication Service (IBAS).

Our aim is to intervene in a proportionate way, supporting you to keep control of your gambling while complying with all applicable licence conditions and codes of practice in Great Britain.

Updates

This Responsible Gaming Policy is reviewed regularly to reflect changes in legislation, regulatory guidance, industry best practice and the features available on be90t.com.

• Notification of changes: Material updates to this page may be communicated via email, in-account notifications, or prominent website banners or pop-ups when you next log in.
• Availability of current version: The latest version will always be accessible at the Responsible Gaming section of be90t.com, and forms part of the terms governing your use of bet-90-united-kingdom.

Last updated: 6 November 2025.

Contact & Feedback

If you have questions about responsible gaming, need help using any of the tools described above, or wish to share feedback about how bet-90-united-kingdom can better support safer gambling, you can contact us using the details below.

Responsible Gaming Department

• Email: [email protected]
• Phone (UK): +44 (0)20 0000 0000 (standard geographic call charges apply; hours of operation are shown on be90t.com and may be updated for 2025 and later).

Online Feedback and Support Requests

• In-account form: When logged in to be90t.com, go to "Help" or "Contact Us" and select "Responsible Gaming" to send us a secure message about limits, Time-Out, self-exclusion or any concerns.
• Complaints and disputes: If you are dissatisfied with our response to a responsible gaming issue, you may use our internal complaints process as described in our Terms and Conditions. If your complaint remains unresolved, you can escalate it to our ADR provider, the Independent Betting Adjudication Service (IBAS), via their online claim form (see ibas-uk.com).

Please do not hesitate to contact us if you feel your gambling may be getting out of control, or if you need help using any of the protective tools described on this page. We are committed to working with you, regulators and independent organisations to maintain a safe and fair environment at bet-90-united-kingdom.